Frequently Asked Questions
Here at Zenith Car Detailing, we believe in transparency and empowering our customers with knowledge. In this comprehensive FAQ section, we address common queries and shed light on various aspects of our services, ensuring that you have all the information you need to make informed decisions about your car care.
Whether you're curious about our processes, seeking clarification on our offerings, or simply looking for expert tips, you'll find it all here. Explore our FAQs to discover insights, tips, and solutions tailored to your needs!
Why Choose Zenith Car Detailing?
We understand the importance of entrusting your vehicle to skilled professionals, which is why we're dedicated to providing transparency regarding our qualifications and training.
Sonax Trained & Certified
Having received comprehensive training directly from Sonax’s International Master Trainer, you can be assured that your car is always in certified hands. Additionally, our experienced Master Detailer & Co-Founder is present at every job, emphasizing our commitment to delivering results that matter as much to us as they do to you.
UEN Registered
Zenith Car Detailing is a ACRA registered business in Singapore, so customers can trust that they're engaging with a legitimate and trustworthy service provider.
Experienced Hands
Having catered to a diverse range of over a hundred vehicles, from luxurious supercars to spacious MPVs, our extensive experience spans across various automotive brands and models, ensuring that each car receives the specialized care and attention it deserves.
Eye for Details
As evidenced by the 5 Star reviews across our platforms, our customers have consistently praised our exceptional service, attention to detail, and commitment to excellence.
Warranty
We stand behind our products and services, providing our customers with peace of mind. The effectiveness of the coating can be gauged by its hydrophobic properties, particularly water beading. If there's a lack of water beading within the warranty period, we will reapply a new layer of coating at no cost to the customer.
Why Mobile Detailing?
Opting for mobile detailing brings convenience directly to your doorstep. Our company vehicle, equipped with professional tools and products, operates just like any detailing shop in terms of process and equipment. This convenience allows you to wait in the comfort of your home, checking your car's progress at any time. Another important point to note is that mobile detailing offers unparalleled convenience, especially in post-coating care. After applying the ceramic coating, it's recommended not to drive the car for at least 4 hours and avoid water contact for 12-48 hours to ensure optimal bonding. Our mobile service eliminates this concern by conducting the process at your sheltered car park, providing the ideal conditions for the coating to bond seamlessly with your freshly polished paint without worrying about the need to leave your car in the workshop for extended periods. This way, you can enjoy the benefits of the coating without compromising on quality.
How long can my coating last?
While the duration varies based on factors like sun exposure, car washing frequency, chemical usage, paint color, and exposure to elements like tar, bird droppings, or acid rain, our coatings generally last 2-3 years and can endure even longer with proper care and maintenance. It's important to understand that various elements impact coating longevity. But with proper care and our expert tips, your car can remain glossy for a long time!
What is Machine Polishing?
Machine polishing, or paint correction, is crucial for paint maintenance as it achieves several key objectives. Firstly, it removes stubborn dirt that regular washing can't tackle. Secondly, it eliminates oxidized paint, revitalizing aged surfaces. Thirdly, it smoothens out surface scratches and swirl marks, preventing further damage. Lastly, it conditions the paint, preventing it from drying, cracking, or peeling. Proper machine polishing ensures coatings adhere effectively, enhancing their durability. We use a 2-step polishing process with Rupes polisher and compound, guaranteeing the best possible results for your car's finish.
On Customer Care
We prioritize your satisfaction above all else. In this section, we delve into our commitment to providing unparalleled customer care throughout every step of your detailing journey.
How Do You Ensure Customer Satisfaction?
We begin each job with a thorough inspection of the car's condition and proceed only when confident in delivering top-notch results. If we find the car's condition unsuitable, we won't proceed at the expense of the customer. After completing the job, we invite customers to inspect the final result. We are committed to addressing any concerns promptly, ensuring our customers are fully satisfied with the service provided.
How Do You Maintain Competitive Rates?
Our mobile team leverages cost advantages and transfer such benefits to our customers through affordable pricing and value-for-money packages.
How Convenient Is Your Service?
We offer mobile detailing services islandwide, including Sentosa; bringing convenience to your doorstep. To ensure optimal results and considering the need for your car to avoid immediate water contact after coating, it's advisable to choose sheltered areas such as HDB multi-storey carparks, condominium carparks, or sheltered garages/patios, especially in case of rain.
Have more Questions?
Feel free to drop us a message and we will answer your queries!